Retail & eCommerce
Omnichannel customer experiences backed by commerce platforms that hold up under peak load.
We drive growth for retailers by creating omnichannel customer experiences supported by robust eCommerce platforms, whether that means a custom build, extending an existing platform, or connecting the systems already in place.
Retail technology problems are rarely just technology problems. Stock accuracy, fulfilment timing and customer data quality all sit behind what a shopper actually experiences, so we treat inventory, order management and CRM as part of the storefront rather than separate projects.
We also staff retail engineering teams through peak trading periods, where the constraint is usually finding people who can be productive quickly rather than finding people at all.
What we deliver
- Custom eCommerce platform development
- Inventory and order management systems
- CRM and loyalty programme integration
- Mobile shopping applications
- Payment gateway and fulfilment integrations
- Performance and load testing ahead of peak trading
- Analytics and merchandising reporting
The aim is a storefront that stays fast and accurate at peak, supported by the operational systems behind it, not a redesign that looks better and performs worse.
Two checkout bottlenecks found before peak, not during it
A retailer needed confidence its checkout would hold through a seasonal traffic spike, with no capacity to run load testing in-house.
We embedded automation and performance testers who built a regression suite and ran realistic load scenarios against the full checkout path.
Two bottlenecks were identified and resolved ahead of peak trading, and the test suite stayed with the client afterwards.
Client name withheld under our standard confidentiality terms. References available during procurement.